Find the plan that's right for you!
WordPress support and maintenance
WordPress maintenance can eat up a lot of your time, you need to be focused on running and growing your business.
Let us handle the tedious work so you can work on growing your business.
Select your plan and become a partner today!
We take care of the tedious work so you can focus on the important stuff.
For Standard WordPress Websites
No more disruptions!
Let us handle the tedious work so you can work on growing your business.
Select your plan and become a partner today!
Small
Your website will be fully managed for you all day, every day.
$199/month
Excluding GST
- Optimised WordPress hosting
- Managed VPS cloud servers
- WordPress core, plugin and theme updates
- Tracking & analytics integration
- Daily security scans
- Web application firewall
- Security Hardening & Protection
- SSL certificate
- 24/7 uptime monitoring
- Hourly local backups
- Pro WordPress themes
- Pro WordPress plugins save $1700/year
- Monthly client reporting
- Video user manuals
- 1 Hour of support every month
Billed Monthly
Medium
Your website will be fully managed for you all day, every day.
$349/month
Excluding GST
Includes:
- Everything in our small plan plus:
- 2 Hours of support every month
- Daily off site backups
- Dedicated server
Billed Monthly
Large
Your website will be fully managed for you all day, every day.
$799/month
Excluding GST
Includes:
- Everything in our medium plan plus:
- 3 Hours of support every month
- Snapshot Failover
Billed Monthly
We take care of the Complex support so you can focus on running your business.
For Complex WordPress Websites
For complex WordPress websites, for example, e-commerce, memberships, LMS or anything that has custom functionality.
Select your plan and become a partner today!
Small - Complex
Your website will be fully managed for you all day, every day.
$399/month
Excluding GST
- Optimised WordPress hosting
- Managed VPS cloud servers
- WordPress core, plugin and theme updates
- Tracking & analytics integration
- Daily security scans
- Web application firewall
- Security Hardening & Protection
- SSL certificate
- 24/7 uptime monitoring
- Hourly local backups
- Pro WordPress themes
- Pro WordPress plugins save $1700/year
- Monthly client reporting
- Video user manuals
- 1 Hour of support every month
- Dedicated Server
- Daily off site backups
Billed Monthly
Medium - Complex
Your website will be fully managed for you all day, every day.
$549/month
Excluding GST
Includes:
- Everything in our small plan plus:
- 3 Hours of support every month
- Security & malware clean-up
Billed Monthly
Large - Complex
Your website will be fully managed for you all day, every day.
$999/month
Excluding GST
Includes:
- Everything in our medium plan plus:
- 5 Hours of support every month
- Snapshot Failover
Billed Monthly
What are you looking for?
Packed with the things you need to keep your website safe and up to date
WEBSITES updated to ensure continuity
WordPress Core, Plugin & Theme Updates
We’ll perform all the WordPress core, plugin, and theme updates for your websites. We use a visual check process that checks for visual changes before and after plugin updates are applied to catch any visual discrepancies that might occur in the process.
If visual changes are detected, our team is notified and we’ll be on the scene immediately to fix it! WordPress core updates are performed 10-14 days after release.
Stay Safe
Security Monitoring and Malware Clean-up
We make sure your website is always safe and secure with daily scans that detect malware, anti-viruses, and malicious code that can impact your site without you knowing it. When detected, our team is alerted and we clean it up!
Just In Case
Off-Site Backups
If the unthinkable happens and your site needs to be restored, we’ll take care of that for you. Our secure, off-site backups ensure that your site will be up and running before anyone even notices it’s down.
Just in case
Snapshot Failover
Snapshot Failover is our high availability setup that allows you to clone a website on one server over to another server and set a syncing schedule for those paired servers of as little as one hour.
We couple this with automatic DNS failover (we will manage your DNS through clouflare) that will switch your DNS records to your backup server if your primary server goes down, and you can ensure that your websites stay up and running even when your provider has an outage that impacts an entire datacenter.
What Ever You Need
Support Time
Our WordPress experts can take care of content edits whenever, wherever!
Support time is determined by the size and complexity of the website.
For example, an e-commerce site with over 1000 SKU’s will require a medium-complex plan.
What's working
Monthly Client Reports
You get complete visibility on all the day-to-day maintenance tasks we perform to keep your sites up and running. This includes results from our visual check update process, a record of your backups, and full oversight on security monitoring.
All the things you can do! The Possibilities are endless
What's Included In Support Hours
Content Edits
- Publishing blog posts and new pages from provided Word or Text documents
- Adding / Removing / Editing text on posts, pages, products, etc.
- Uploading provided JPG and PNG images and adding to pages
- Cropping / Resizing images within the WordPress Dashboard
- Adding provided keywords, titles, snippets and meta-data
- Adding / Removing / Editing menu items
- Configuring pop ups, notification bars, and slide-in features based on provided text, images, and examples
- Create image galleries
- Edit page slugs
- Adding / Removing / Editing users
- Upload PDFs
- Adjust widgets
Setting Adjustments
- Updating theme options
- Adding redirects
- Add / Remove / Edit form fields
- Edit templates made from visual editors (such as Beaver Builder, Elementor, and Divi Builder)
- Installing simple plugins from the WordPress repository (i.e. “Duplicate Post” or “WordPress Zero Spam”)
Requests that will take a bit longer
We can also take care of the following requests, but they may take a bit longer than our usual turnaround time:
- Custom CSS / JS
- Performing search and replaces
- Adding code snippets through WordPress hooks
- Installing more complex plugins (i.e. a caching plugin or free WooCommerce add-on)
- Performance / Page-speed related adjustments based on GT Metrix reports
- Minor troubleshooting involving plugin and theme compatibility
- Installing tracking codes (i.e. Google Analytics)
- Testing contact forms and checkout workflows
Out Of Scope
These tasks are out of scope and not included in our care & maintenance packages, if you would like to discuss any of the following, please get in touch on our contact page here
- Graphic design changes (Things like creating graphics or editing images beyond simple resizing / cropping)
- SEO and Analytics strategy, review, or consulting
- Writing or providing copy for posts, pages, products, etc. (Including Cookie Permissions and Privacy Policies)
- Purchasing plugins, license keys, or extensions
- Build-outs and plugin / theme development, including the build-out of new major functionality on an existing site (i.e. setting up an online store, rebuilding existing content through a different page builder, or custom-coding a new plugin to provide new functionality)
